Refund Policy

30-day money-back guarantee

Tildi, operated by Maximillian James Brown, offers a 30-day money-back guarantee on all purchases. If you are not happy with Tildi for any reason, you can request a full refund within 30 days of your order date.

How to request a refund

Our payments and refunds are handled by our Merchant of Record, Stripe. To request a refund:

• Open the billing portal from Settings in the app and review your invoices, or
• Email us at tildiapp@gmail.com and we will process the refund for you.

Refunds are returned to the original payment method. Processing time depends on your bank or card issuer (typically 5–10 business days).

Subscription cancellations

You can cancel a subscription at any time from the billing portal, reachable from Settings in the app. After cancellation, you keep access until the end of the current billing period and you will not be charged again.

Questions

If you have any questions about a charge or a refund, please email us at tildiapp@gmail.com and we will get back to you quickly.